Limits
If the goods are damaged, or goods are missing, do not sign for the goods without making an annotation on the consignment note or similar. Regardless when the damage/deficit has been noticed, and even though remarks were made on the consignment note, always send a written notice of loss to the carrier.
In a case of visible damage, the notice of loss shall be made immediately when receiving the goods. In cases of concealed damage:
- Sea transport at the latest 3 days after receipt
- Air transport at the latest 14 days after receipt
- Rail transport at the latest 7 days after receipt
- Road transport at the latest 7 days after receipt
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Notification in case of apparent loss or damgage |
Notification in case of not apparent loss or damage |
Period of limitation |
Limitation of liability for loss or damage |
| 1. Carriage by sea The Hague-Visbye Rules |
Upon receipt of goods |
3 days |
1 year |
SDR* 667/package or SDR 2/kg |
| 2. Carriage by air The Montreal Convention 1999 |
Upon receipt of goods |
14 days |
2 years |
SDR 19/kg |
| 3. Carriage by rail CIM convention |
Upon receipt of goods |
7 days |
1 year |
SDR 17/kg |
| 4. Carriage by road CMR convention |
Upon receipt of goods |
7 days |
1 year |
SDR 8,33/kg |
| 5. Nordic Freight Forwarding NSAB 2015 |
Upon receipt of goods |
7 days |
1 year |
SDR 8,33/kg |